> ## Documentation Index
> Fetch the complete documentation index at: https://stocksy-docs.opticlon.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Email notifications

> Customize Stocksy email delivery, templates, and styles for back in stock, price drop, and coming soon alerts.

Use **Email Notifications** to control how your store sends alert emails. Open it from **Notifications > Email Notifications > Customize**.

The page has two main tabs:

1. **General** — delivery settings, template content, and style for each alert type
2. **Advanced** — sending domain options

On **General**, switch between these template types:

* **Back in stock**
* **Price drop alert**
* **Coming soon**

Settings appear on the left. A live **Desktop preview** updates on the right as you edit.

<Note>
  Logo, brand name, accent color, social links, and sender details are shared across all templates. Edit them in [Settings — Branding](/settings/settings#branding).
</Note>

## General — delivery settings

These delivery controls apply to email sending:

| Setting                        | What it does                                                    |
| ------------------------------ | --------------------------------------------------------------- |
| **Enable Email Notifications** | Turn email alerts on or off                                     |
| **Batch Size**                 | How many emails to process per batch (for example, `20`)        |
| **Retry Attempts**             | How many times Stocksy retries a failed send (for example, `3`) |

### Queue status

The queue panel shows current email job counts:

* **Pending**
* **Processing**
* **Failed**

### Send a test email

1. Enter a recipient address in **Recipient Test Email**.
2. Click **Send Test Email**.
3. Check that the preview matches the email you receive.
4. Click **Save** when you are done editing.

## General — templates for all 3 widgets

Select **Back in stock**, **Price drop alert**, or **Coming soon** to edit that template. Each type has its own content and style, but the same fields.

### Content

| Field           | What it controls                              |
| --------------- | --------------------------------------------- |
| **Subject**     | Email subject line                            |
| **Title**       | Main heading inside the email                 |
| **Description** | Body text under the title                     |
| **Button text** | Call-to-action label (for example, `Buy now`) |
| **Footer**      | Small text at the bottom of the email         |

### Personalization variables

Use these variables in subject, title, or description:

| Variable              | Inserts       |
| --------------------- | ------------- |
| `{{ product_name }}`  | Product name  |
| `{{ customer_name }}` | Customer name |

Example subject:

```text theme={null}
Great news — {{ product_name }} is back in stock!
```

### Style

Customize how the email looks for the selected widget:

| Setting             | What it controls                              |
| ------------------- | --------------------------------------------- |
| **Primary color**   | Main brand/accent color (logo and CTA button) |
| **Secondary color** | Secondary text or accent color                |
| **Button radius**   | Roundness of the Buy now button               |
| **Font family**     | Email font (for example, System UI)           |
| **Padding**         | Inner spacing of the email content            |
| **Border radius**   | Roundness of the email card/container         |

The preview updates as you change colors, fonts, and spacing so you can match your store brand before saving.

### Preview

The preview shows:

* Store name and subject line
* Logo
* Title and personalized description
* Product image and product name
* CTA button
* Footer text

Edit each of the three widgets separately so restock, price-drop, and coming-soon emails can use different copy and styles.

## Advanced

Open the **Advanced** tab for sending domain settings.

### Shared sending domain

By default, Stocksy sends from a shared domain (for example, `noreply@opticlon.com`).

* Status shows **Verified** when the shared domain is ready
* The active From address for your shop is listed under this card

### Premium — custom domain

Custom branded sending domains are available on the **Pro** plan.

| Item                      | Details                                                                         |
| ------------------------- | ------------------------------------------------------------------------------- |
| **Custom Sending Domain** | Enter a From email on your domain (for example, `notifications@yourdomain.com`) |
| **Verification**          | Stocksy verifies the domain in ZeptoMail for your shop only                     |
| **Add domain**            | Enabled after you upgrade and enter a valid domain                              |

If you are not on Pro, you see an **Upgrade to Pro Plan** message with **View plans**.

<Note>
  Extra custom support options in Advanced are planned for the future. They are not available yet.
</Note>

## Save your changes

After you update delivery settings, content, or style for any widget:

1. Review the live preview.
2. Optionally send a test email.
3. Click **Save**.

Then trigger a test notification from a real subscription to confirm delivery.

## Related pages

* [Notifications](/widgets-emails/notifications)
* [Pricing & plans](/plans-billing/pricing-plans)
* [Back in stock widget](/widgets-emails/back-in-stock)
* [Price drop alert widget](/widgets-emails/price-drop-alert)
* [Coming soon waitlist widget](/widgets-emails/coming-soon-waitlist)