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Use Email Notifications to control how your store sends alert emails. Open it from Notifications > Email Notifications > Customize. The page has two main tabs:
  1. General — delivery settings, template content, and style for each alert type
  2. Advanced — sending domain options
On General, switch between these template types:
  • Back in stock
  • Price drop alert
  • Coming soon
Settings appear on the left. A live Desktop preview updates on the right as you edit.
Logo, brand name, accent color, social links, and sender details are shared across all templates. Edit them in Settings — Branding.

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General — delivery settings

These delivery controls apply to email sending:

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Queue status

The queue panel shows current email job counts:
  • Pending
  • Processing
  • Failed

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Send a test email

  1. Enter a recipient address in Recipient Test Email.
  2. Click Send Test Email.
  3. Check that the preview matches the email you receive.
  4. Click Save when you are done editing.

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General — templates for all 3 widgets

Select Back in stock, Price drop alert, or Coming soon to edit that template. Each type has its own content and style, but the same fields.

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Content

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Personalization variables

Use these variables in subject, title, or description: Example subject:

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Style

Customize how the email looks for the selected widget: The preview updates as you change colors, fonts, and spacing so you can match your store brand before saving.

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Preview

The preview shows:
  • Store name and subject line
  • Logo
  • Title and personalized description
  • Product image and product name
  • CTA button
  • Footer text
Edit each of the three widgets separately so restock, price-drop, and coming-soon emails can use different copy and styles.

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Advanced

Open the Advanced tab for sending domain settings.

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Shared sending domain

By default, Stocksy sends from a shared domain (for example, noreply@opticlon.com).
  • Status shows Verified when the shared domain is ready
  • The active From address for your shop is listed under this card

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Premium — custom domain

Custom branded sending domains are available on the Pro plan. If you are not on Pro, you see an Upgrade to Pro Plan message with View plans.
Extra custom support options in Advanced are planned for the future. They are not available yet.

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Save your changes

After you update delivery settings, content, or style for any widget:
  1. Review the live preview.
  2. Optionally send a test email.
  3. Click Save.
Then trigger a test notification from a real subscription to confirm delivery.